A New Approach to Communication

(Originally featured in the Winter 2016 edition of the Channel Partner Magazine.) You’d think, with all the practice we’ve had in communication over our lifespan that it would come to us easily once we entered the “real world” of work. Most of us learned to speak as...

Good feedback is not all about improvement

Last week I wrote about why constructive criticism doesn’t work. Now I’m moving on to yet another misconception that gets in the way of using all the magical powers of feedback. Myth Bust #2: Not all good feedback has to be used for improvement. That’s right....